The QSSB Code of Conduct requires the Directors and staff to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. As staff and representatives of the QSSB, honesty and integrity in fulfilling the responsibilities and complying with all applicable laws and regulations must be practices.

Reporting Responsibility

It is the responsibility of all the Directors and staff to comply with the Code of Conduct and to report violations or suspected violations in accordance with the Whistleblower Policy.

No Retaliation

No Director, Officer or staff who in good faith reports a violation of the Code of Conduct shall suffer harassment, retaliation or adverse employment consequence. A Director or staff who retaliates against someone who has reported a violation in good faith is subject to discipline up to and including termination of employment. This Whistleblower Policy is intended to encourage and enable staff and others to raise serious concerns within the QSSB prior to seeking resolution outside of the QSSB.

Reporting Violations

The Code of Conduct addresses the QSSB’s open door policy and suggests that the Directors and staff share their questions, concerns, suggestions or complaints with someone who can address them properly.

1)   In most cases, a staff’s supervisor is in the best position to address an area of concern.

If staff are not comfortable speaking with their supervisor or are not satisfied with the supervisor’s response, they are encouraged to reach out to the Compliance Officers.

2)   Supervisors and managers are required to report suspected violations of the Code of Conduct to the QSSB’s Compliance Officer, who has specific and exclusive responsibility to investigate all reported violations. For suspected fraud, or when they are not satisfied or uncomfortable with following the QSSB’s open door policy, individuals should contact the QSSB’s Compliance Officers directly.

3)   In addition, the Compliance Officer (list title of compliance officer) is responsible for ensuring that all allegations of violations of the provisions of the Act & Order are reported to USB and the USDA Secretary.

Accounting and Auditing Matters

The Board officers shall address all reported concerns or complaints regarding corporate accounting practices, internal controls or auditing. The Board officers shall report to USB and the USDA any such complaint until the matter is resolved.

Handling of Reported Violations

The Compliance Officer will notify the sender and acknowledge receipt of the reported violation or suspected violation within five business days. All reports will be promptly investigated, and appropriate corrective action will be taken if warranted by the investigation.


Violations or suspected violations may be submitted on a confidential basis by the complainant or may be submitted anonymously. The QSSB will keep a complaint confidential throughout the investigation to the extent practicable and appropriate under the circumstances.